Dulwich Carpet Cleaners Modern Slavery Statement
This Modern Slavery Statement sets out the actions taken by Dulwich Carpet Cleaners to prevent modern slavery and human trafficking within our operations and supply chains. We are committed to conducting our business ethically, transparently, and in full compliance with applicable legislation relating to modern slavery and human rights.
Modern slavery includes slavery, servitude, forced or compulsory labour, debt bondage, child labour, and human trafficking. Dulwich Carpet Cleaners recognises that these abuses can occur in any sector or country and we are determined to minimise and, wherever possible, eliminate any risk that our activities may be linked to such practices.
Our Zero-Tolerance Approach
Dulwich Carpet Cleaners has a clear zero-tolerance policy towards all forms of modern slavery and human trafficking. This policy applies to every aspect of our business, including our direct operations, employees, contractors, agency staff, and all tiers of our supply chain.
We will not knowingly engage with or support any business that is involved in, or complicit with, modern slavery or human trafficking. If credible concerns come to light about any party connected to us, we will investigate promptly and take decisive action, which may include terminating contracts or ceasing all business relationships.
All managers are responsible for promoting this zero-tolerance approach within their teams, ensuring that all working practices and commercial decisions align with our ethical commitments and legal obligations.
Suppliers and Due Diligence
Our suppliers and service partners play a crucial role in helping us deliver high-quality carpet cleaning services. We expect them to uphold the same high standards of integrity and respect for human rights that we apply to ourselves.
Dulwich Carpet Cleaners conducts due diligence on key suppliers, focusing on areas where the risk of labour exploitation may be higher. This due diligence may include requesting information on labour practices, working conditions, recruitment processes, and the use of subcontractors. We assess suppliers on their adherence to ethical standards and their willingness to cooperate with our requirements.
We are committed to improving the robustness of our supplier management over time. Where appropriate, we will require written confirmation from suppliers that they do not engage in modern slavery or human trafficking and that they are taking steps to identify and address risks within their own supply chains.
Supplier Audits and Monitoring
To support our zero-tolerance stance, Dulwich Carpet Cleaners may carry out audits or assessments of selected suppliers, either directly or through competent third parties. These audits focus on working conditions, employment terms, recruitment and payment practices, and any indications of forced, bonded, or child labour.
Where issues are identified, we will work with the supplier to develop corrective action plans and monitor their implementation within reasonable timeframes. If a supplier fails to make satisfactory progress or is unwilling to cooperate, we reserve the right to suspend or terminate the relationship.
Our aim is not only to detect non-compliance but also to encourage continuous improvement and promote a culture of ethical labour practices throughout our supply chain.
Reporting Concerns and Speak-Up Channels
Dulwich Carpet Cleaners encourages all employees, contractors, and suppliers to raise concerns about modern slavery or unethical labour practices at the earliest opportunity. We are committed to ensuring that anyone who reports a concern in good faith will not face retaliation or detrimental treatment as a result.
Concerns can be reported through internal management channels, including direct communication with line managers or senior management. We encourage individuals to provide as much detail as possible so that allegations can be thoroughly investigated. All reports will be treated seriously, handled sensitively, and investigated promptly and fairly.
Where appropriate, we will cooperate with law enforcement and relevant authorities in relation to any suspected cases of modern slavery or human trafficking linked to our business or supply chains.
Training, Awareness, and Responsibilities
We are committed to raising awareness of modern slavery risks among our staff, particularly those involved in procurement, recruitment, and supplier management. Training and guidance are provided so that colleagues understand the signs of potential exploitation and know how to report concerns.
Management at all levels is responsible for ensuring that this statement and the associated procedures are implemented effectively within their areas of control. Human resources and procurement functions work together to embed ethical standards into recruitment practices and supplier engagement.
Annual Review and Continuous Improvement
This Modern Slavery Statement will be reviewed annually by the senior management of Dulwich Carpet Cleaners to ensure it remains accurate, effective, and aligned with current legislation and best practice. As part of the review, we will evaluate the effectiveness of our controls, including supplier assessments, audits, and reporting mechanisms.
We are committed to continuously improving our approach to tackling modern slavery. Over time, we aim to strengthen our due diligence processes, expand the scope of supplier monitoring where appropriate, and enhance training and communication so that everyone connected to Dulwich Carpet Cleaners understands their role in preventing exploitation.
This statement represents our ongoing commitment to ethical business conduct and respect for the fundamental rights and freedoms of all individuals who contribute to the success of Dulwich Carpet Cleaners.
